Returns and Refunds
Q: What is your return policy?
A: We accept returns within 14 days of delivery. Items must be unused and in their original packaging.
Q: How do I return an item?
A: Please contact us at velornest@info.com with your order number, and we’ll provide return instructions.
Q: When will I receive my refund?
A: Refunds are processed within 7 business days after we receive the returned item.